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How ace77 Protects Your Personal Data

Your personal data belongs to you — we collect only what we need to run your account, process deposits via DANA, OVO, GoPay or QRIS, and deliver account…

Data collected with your consentDANA, OVO, GoPay & QRIS transaction privacyAccount deletion on requestNo data sold to third partiesSecure encrypted storage

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What This Policy Covers and Why It Applies to You

ace77 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy applies to every account created on ace77.today and covers personal data collected during registration, login, deposit and withdrawal activity, and live support sessions. We operate under applicable data-protection frameworks; how specific rights are enforced depends on local law. When you complete a deposit

1
using DANA, OVO, GoPay or QRIS, your payment credentials are handled by each respective payment provider under their own privacy terms — we receive only a transaction reference, never your full wallet credentials. Data shared with game studios or streaming providers is limited to a session
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token and region identifier, never your full identity record. Players in Medan and Semarang are covered under the same policy terms as all Indonesian account holders.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT CHANNELS

How to Reach Us About Your Data

If you want to access, correct, or remove any personal data we hold about your account, our privacy support team is reachable every day from 08:00 to 23:00 WIB. We aim to respond to all data requests within 3 working days. Use any of the channels below and quote your registered account email so we can locate your record without delay.

Team online

Live Chat

Start a live chat session directly from your account dashboard between 08:00 and 23:00 WIB. Mention 'data request' in your opening message and we will route you to the privacy team immediately.

Email Support

Send your data access or deletion request to our support address with your registered email in the subject line. We acknowledge every request within 24 hours and resolve most within 3 working days.

In-Account Form

Log in, go to Account Settings, and select 'Privacy Request'. Fill in the form specifying whether you want data access, correction, or full deletion. We log receipt automatically and reply via email.

DATA HANDLING PRACTICES

Six Ways We Keep Your Account Data Safe

Every data-handling practice listed here is active on your account right now.

Encrypted Data Storage

All personal data — name, email, and account history — is stored using AES-256 encryption at rest.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand how pages are navigated.

Minimal Data Collection

We collect only what is necessary: your name, email, phone number, and payment transaction references from DANA, OVO, GoPay or…

Account Security Controls

Two-step login verification is available for all accounts. Session tokens expire after 30 minutes of inactivity on desktop and 15…

Data Retention Policy

Active account data is retained for as long as your account remains open.

Your Right to Request Changes

You may request a full copy of your data, ask us to correct inaccuracies, or submit a deletion request through…

Your Privacy Policy Questions, Answered

These are the questions we hear most often from account holders in Indonesia about how their personal data is handled on ace77.today. Each answer reflects our current practice — if your question is not covered here, reach us via live chat between 08:00 and 23:00 WIB.

We collect your full name, email address, phone number, and the country you register from. During deposits or withdrawals, we receive a transaction reference from DANA, OVO, GoPay or QRIS — not your wallet PIN or full payment credentials.

We do not sell your data. We share a minimal session token with game studios and streaming providers solely to authenticate your game session. Payment providers such as DANA and OVO receive only what is needed to process your transaction, under their own privacy terms.

Log in and go to Account Settings, then select 'Privacy Request', or contact us via live chat or email. Quote your registered email address and specify that you want a data access copy. We respond within 3 working days.

Yes. Submit a deletion request through the in-account form, live chat, or email. We will remove non-essential data within 30 days of account closure. Transactional records are retained for the period required by applicable regulations, then deleted — this depends on local law.

We use session cookies to maintain your login state and analytics cookies to understand page navigation patterns. You can withdraw analytics cookie consent at any time via the cookie banner; doing so does not affect your ability to log in or use your account.

Update your contact details in Account Settings. We replace the old record immediately and send a confirmation to both the old and new addresses. If you suspect unauthorised changes, contact live chat between 08:00 and 23:00 WIB right away.

Non-essential profile data is deleted within 30 days of account closure. Transactional records are kept for the period required by applicable financial regulations, after which they are permanently deleted. The exact retention period depends on local law.

How ace77 Protects Your Personal Data

How to Reach Us About Your Data

Live Chat

Email Support

In-Account Form

Six Ways We Keep Your Account Data Safe

Encrypted Data Storage

Cookie Transparency

Minimal Data Collection

Account Security Controls

Data Retention Policy

Your Right to Request Changes

Your Privacy Policy Questions, Answered

01 What personal data does ace77 collect when I open an account?

02 Does ace77 share my data with third parties?

03 How can I request a copy of the data ace77 holds about me?

04 Can I ask ace77 to delete my personal data?

05 How does ace77 use cookies on its site?

06 What happens to my data if I change my registered email or phone number?

07 How long does ace77 retain my account data after I close my account?

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